Whitemud Crossing Branch Monday, September 17, 2012, 10:30am – 5:30pm All human relationships will have some element of conflict. This free program provides participants with an understanding about their style of conflict resolution which will help to identify the strengths and weaknesses of their approach and assist them to develop more effective methods to deal with conflict on the job. By way of interactive discussion and activities, participants will identify alternate strategies to add to their inventory of conflict management tools. The Understanding & Managing Conflict program will equip participants with the right tools and supports to effectively manage conflict in the workplace & in their personal life, resulting in a more productive, healthy and effective overall personal wellness, thus reducing the “Arghh!” factor. Upon completion of the program, participants will: Determine how they handle conflict and their conflict style through self assessment Gain an understanding about their style of conflict resolution Identify the strengths and weaknesses of their approach to conflict Develop more effective methods to deal with conflict on the job Learn about managing hostility and reducing stress Examine methods to create win-win solutions You can register for this free program by calling BGS Enterprises at 780-425-6655 or online at www.bgsenterprises.com . Neighbourhood : Rideau Park Cost : Free More info : www.epl.ca….
Event Details. Location:
Whitemud Crossing Branch